Auto Body Repair

Are you looking for an auto body repair shop in Bergen County, NJ? Tri-Boro Auto Body is a trusted and reliable auto body repair shop in Bergen County, NJ. For over 30 years, our skilled staff has restored accident-damaged vehicles to pre-accident conditions.

Each one of us loves our car, as much as that favorite toy that we used to cherish in our childhoods. Sometimes it is so because it is the brand new model that was just launched this year in the markets and sometimes because that car is a family legacy that was handed down to you by your father and hence it occupies a special place in your heart. No matter the reason but both the importance and
place that your car holds in your heart can’t be ignored.

And at Tri-Boro Auto Body Repair Shop we understand that and hence work hard to make sure that your car never loses its charm. Here we are a team of skilled professionals who specialize in collision repairs and can efficiently reform your post-accident cars to its former glory!

What can you expect from us?

If your car has been in an accident and looks like it has been damaged heavily then bring it to us. We will survey the damage, work out the cost estimates and will plan the repairs.

No matter the intensity of damage, if it’s just a cracked windshield that needs to be replaced or if parts of the car like the bumper, hood, fender, etc. need a replacement, we will work it out. We can also realign the car frames and chassis to repair the structural damage if needed.

In case it’s just the dents that need to be taken care of, then we can hammer out or patch the dents and other minor body damage. We can install weatherproof windows and windshield so that your car stays safe from rains and storms.

After that we can grind, buff and prime the refurbished and replaced surfaced so they do not stand out exclusively. And lastly, we can put a new finish to the restored parts so that your car can look ready to be back on road.

And the best part? We provide all these services at very low costs and try to deliver your car back to you in as short of a time span as possible because we understand how inconvenient it is to manage in the streets of New Jersey without your cherished possession.

So, if your car is giving you any grief because it needs some prime up or because it was of an accident, then just contact us and we promise to take care of it on your behalf.

For more information about our auto body repair shop in Bergen County, NJ, call Tri-Boro Auto Body at (201) 791-4118.

Auto Body Repair Quotes in Bergen County, NJ

How auto body repair specialists ensure proper customer experience

Are you looking for collision repair in Bergen County, NJ? Tri-Boro Auto Body specializes in collision repair in Bergen County, NJ. For over 30 years, our skilled staff has restored accident-damaged vehicles to pre-accident conditions.

As an auto body specialist, you have to understand the importance of customer experience in your field. A lot of the time, auto body repair shops go about their work without catering to the needs of the customers themselves.

Here, we will show some simple tips to ensure that customers feel more appreciate

Providing personalized and unique services

At an auto body repair shop, you have to understand that customers are different, and so are their needs. The most effective of these specialists prove a welcoming greeting when they get new customers, and are able to ensure that the customers feel comfortable about the service they will be getting.

Also, before launching into the details of the accident itself, you will need to take the stress out of the customers. They are kept relaxed and refreshed, thus keeping the in a state of mind where they can now speak about what happened.

Understanding the details of the accident

In order to prove an effective service, an auto body repair specialist will first need to understand what the problem is. So, you should ask about the accent and get the important details out that the customer might have missed. It is essential that the repair specialists show compassion here, as it keeps customers in a relaxed and comfortable state of mind.

At the end of the day, you want to give a sense that you know what they are going through and can help the feel more at ease with you, especially given the ordeal that they are face with.

Provide a good listening ear

It is important that as an auto body repair specialist, you take proper notes and write down the details of the crash that the customer is giving out. If there are any concerns that they might have, then make sure that you get those own as well. When the customer sees all of this, they feel that you are paying attention and concerned about the level of service that you will ultimately give. All in all, it raises your stock with them to several levels.

Take in all of the formation, and be ready to act on them.

You can exchange contact information

Apart from just taking the name, address, and phone number of the customer, it is important that you offer your own contact information as well. Let them know that they can always reach you if they have any issues.

Be accountable

Accountability is a very important concept that you need to understand as an auto body shop specialist. Let the customer know that you can send the frequent updates on the status of their vehicle, and when the vehicle is ready for a pickup, let them know on time.

Conduct a walk-around 

A walk-around is a great way to show the customer that you are checking the vehicle. Look at the condition of the vehicle, and make sure that you take pictures.

You can also mark details that the customer might have seen during their narration as well.

For more information about our collision repair in Bergen County, NJ, call Tri-Boro Auto Body at (201) 791-4118.